FAQs

HOW DO I MAKE A PURCHASE?

Shopping at WEBSITE is easy:

- Once you have found an item, select your size and click on the 'ADD TO SHOPPING BAG' button underneath each item.

- Click on 'PROCEED TO PURCHASE' to complete your order.

 

DO I NEED TO SET UP AN ACCOUNT TO PLACE AN ORDER?

Yes. You can browse through the collection without creating an account and select merchandise you like. But, to be able to buy, you need to set up an account which is a fairly easy process.

Register with us and you'll be able to enjoy the following benefits through your Safaaworld account:

- Track your orders and review past purchases

- Save your address and card details so you can shop even quicker next time

- Manage your account details, address book and email preferences

- To create an account, simply click on 'SIGN IN' and then 'REGISTER NOW' to fill in your details.

 

HOW DO I KNOW THAT THE PRODUCTS YOU SELL ARE AUTHENTIC?

As an authorized online distributor we unconditionally guarantee that every item we sell is 100% authentic. Please note that we are unable to comment on the authenticity of any items not purchased from manirambalwantrai.com

 

HOW DO I KNOW IF AN ITEM IS IN STOCK?

All items are in stock unless ‘SOLD OUT’ is displayed. Please be aware that even if an item is in your shopping bag, it can still be bought by another customer until you have completed your order. If the product you want to buy is out of stock, please email  aman_batra5@yahoo.com to find out if there is availability for the same.

 

WHAT PAYMENT METHODS DOES MANIRAM BALWANT RAI ACCEPT?

We accept Visa, MasterCard, American Express, and Maestro credit and debit cards. We also have UPI and Net Banking options. Please note that we do not accept any other methods of payment apart from those listed above.

 

IS IT SAFE TO USE MY CREDIT CARD ONLINE AT THE WEBSITE?

At Manirambalwantrai, your personal online security is important to us. We use the latest SSL encryption technology to store and safely transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system. Additionally, for your safety and protection, we will confirm that the billing address you provide matches the address on file with your credit card company. You may also choose to securely store your credit card details with us. This means you will not have to enter them again during future purchases, making it quicker and simpler to shop at manirambalwantrai.

 

DOES MANIRAMBALWANTRAI SHIP TO MULTIPLE ADDRESSES?

Unfortunately, you may only ship to one address per order. If your order contains gifts or items that require shipping to multiple locations, you will need to place separate orders for each address. 

 

CAN I CHANGE MY SHIPPING ADDRESS AFTER MY ORDER HAS BEEN DISPATCHED?

We are unfortunately unable to redirect orders once your items have been dispatched. Therefore, please ensure you provide a suitable shipping address for the specified delivery times.

 

CAN I ADD ITEMS TO AN EXISTING ORDER?

Unfortunately, it is not possible to combine orders or add items to an existing order. If you would like all your items to be delivered together, you will need to cancel your order(s) and place a new order which contains all the items you require.

 

HOW WILL I KNOW YOU RECEIVED MY ORDER & WHEN WILL PAYMENT BE DEDUCTED?

After you place your order, you will be sent an email confirming that it has been received.  In the rare instance that any of the items you have ordered are not available, we will contact you by email and will only charge your credit card for the value of the items in stock.

 

CAN I TRACK MY ORDER?

Once your order has been shipped, you will receive email confirmation of your shipping details and a tracking number. If you have registered, you will be able to view and track the status of your shipment by signing in and selecting MY ACCOUNT followed by ORDER STATUS.

 

IS MY PACKAGE INSURED?

All items are insured against theft and accidental damage whilst in transit from Manirambalwantrai to the shipping address. Once your items have been delivered to the specified delivery address and signed for, they are no longer covered by insurance. If your box is damaged upon arrival, we recommend that you either refuse the delivery, or make a note when signing for it that you are accepting a damaged box.

 

DOES MANIRAMBALWANT HAVE SEASONAL SALES?

MANIRAMBALWANTRAI, like offline shops, offers seasonal sales. Also, due to the exclusive nature of our stock, we can't guarantee that an item will still be available for purchase late in the season.

 

IS MY PERSONAL INFORMATION KEPT PRIVATE?

Please be assured that your personal information is kept private and confidential and at no point will we rent or sell this. To register at Safaaworld, we will need to know your name, mailing address and email address. When processing your order online we require your billing address, shipping address, telephone number, credit card number and expiration date. If necessary, these details may be shared with a credit reference agency to verify your order. Please note that we may use your contact details to inform you of the latest arrivals.